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The Currency of Success - Interpersonal Intelligence™

Managing Today’s Knowledge Worker

As the work force moves from lifetime employment to upwardly mobile serial career, the challenges to retain your key knowledge workers grow. Knowledge workers bring real smarts, not brawn, to the workplace, and it’s clear that the 21st century American company is primarily a knowledge company. So, what’s the secret sauce needed to both retain and manage today’s knowledge Read More >

Popularity & Leadership: Should You Try For Both?

Popularity and leadership – at first glance it might seem as though they are two entirely separate ideas. You can’t be popular and a good leader. You can’t be a good leader and be popular. It just doesn’t work. Yet many people strive to be both popular and a great leader. They want to have it all; they want to be amazing at their jobs and they Read More >

Some Truths About Courage & Leadership

Courage and leadership. Have you ever put those two words together before when it comes to your own business (or any business, come to that)? Probably not. Courage and leadership as a combination tends to be reserved for those in the military, in jobs that require lives to be put on the line such as the police force or fire service, Read More >

Employee Energy A Key To Business Success

Carl Robinson, Ph.D., copyright 2004 Current research into factors that contribute to business success provides some interesting insights… some of which are surprising and ironic. “Firms going public that place high value on employee energy, corporate culture, rewards and organization structure outperform their peers on stock price growth, sales growth and size when measured as Read More >

Human Again: Add Personality to Your Business

Marketing is like sex, writes Steve Tobak of CBS. He explains his analogy further, writing, “Everyone thinks they’re good at it.” The “cut-and-paste” style of marketing made possible by emails, recorded telephone calls and old-fashioned postal mail completely misses the point, he laments. Customers recall businesses that communicate with them on a personalized basis, and Read More >